At 6digits, protecting the personal information of every Philippine member is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, and what rights you have as a member. Please read through each section before creating your account.
When you sign up for an account on 6digits, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, ensure you meet the minimum age requirement of 18 years, and set up your account correctly in our system. We may also ask for a government-issued identification document at a later stage to complete Know Your Customer (KYC) verification, as required under Philippine regulations governing online gaming platforms. The information you provide must be accurate and current — any false details may result in account suspension and the forfeiture of pending balances or bonuses. You are responsible for keeping your registered details up to date, and you can request corrections by contacting the support team at any time.
As you use the 6digits platform, we automatically collect data about how you interact with the site, including the pages you visit, the games or betting markets you engage with, the duration of your sessions, and the device and browser you are using. This usage data helps us understand how members navigate the platform so we can improve the overall experience, fix technical issues quickly, and ensure the platform performs well on mobile devices commonly used by players across the Philippines. We may also log your IP address and approximate geographic location to assist with fraud prevention and to verify that access is consistent with your registered account details. This data is not used to build detailed personal profiles for advertising purposes and is not shared with third-party marketing companies. Aggregate, anonymised usage statistics may be used internally to guide product development decisions.
When you make a deposit or request a withdrawal, we collect the details necessary to process that transaction securely, including the payment method used (such as GCash or Maya), the transaction amount in Philippine pesos, and the timestamp of the transaction. Full payment credentials such as card numbers or e-wallet PINs are never stored on our servers — these are handled directly by the respective payment processors in accordance with their own security standards. We retain a record of all deposits, withdrawals, and associated account activity for the period required under applicable Philippine financial and gaming regulations, which may extend beyond the active life of your account. These transaction records may be reviewed by our compliance team in the event of a dispute, a fraud investigation, or a regulatory enquiry. Access to this financial data is strictly limited and subject to internal access controls.
If you contact the 6digits support team by email or through any other available channel, we will retain a record of that communication, including the content of your messages and any attachments or screenshots you send. These records are used to resolve your query, provide follow-up assistance if needed, and improve the quality of our customer support processes over time. We may also send you transactional emails related to your account, such as confirmation of deposits, withdrawal status updates, or notifications about activity that requires your attention. You can opt out of non-essential communications such as promotional emails at any time by contacting the support team, though transactional and account-security messages cannot be turned off as they are necessary for the operation of your account. All support communications are treated as confidential and are not shared outside the team responsible for managing member accounts.
The personal data collected by 6digits is used primarily to operate your account, process transactions, deliver the platform services you have requested, and communicate with you about your account activity. Beyond these core operational purposes, your data also helps us detect and prevent fraudulent behaviour, maintain the integrity of the platform, and meet our obligations under Philippine gaming and data protection laws. We do not use your personal data to make automated decisions that have a significant legal or similarly serious impact on you without appropriate safeguards in place. We do not sell, rent, or otherwise transfer your personal information to unaffiliated third parties for their own marketing or commercial purposes. Any data sharing with third parties is limited to what is strictly necessary — for example, sharing transaction details with a payment processor to complete a withdrawal you have requested.
We take the security of your personal data seriously and apply a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Data transmitted between your device and the 6digits platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel who need it to perform their specific role. We conduct regular reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. In the event of a data security incident that affects your personal information in a material way, we will notify you in accordance with the requirements set out under Philippine data protection law. While we apply strong protections, no online platform can guarantee absolute security, and you also play a role by keeping your login credentials private and reporting any suspicious account activity promptly.
Your personal data is retained for as long as your account remains active and for a further period after account closure as required by applicable Philippine regulations governing online gaming, anti-money laundering compliance, and tax record-keeping. The specific retention period for each category of data depends on the legal basis for holding it — for example, transaction records may be kept for a longer period than general usage logs. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request the deletion of your account and associated data, we will process that request in accordance with our legal obligations, which may mean retaining certain records even after your account is closed. Questions about data retention for your specific account can be directed to the support team.
As a registered member and a data subject under Philippine law, you have the right to access the personal information that 6digits holds about you and to receive a copy of that data in a clear and understandable format. You also have the right to request corrections to any inaccurate or incomplete personal data, and to request the deletion of your data where there is no longer a legal basis for retaining it. If you believe that your personal data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant regulatory authority in the Philippines. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page — we aim to respond to all data-related requests within a reasonable timeframe. We are committed to handling your requests transparently and in good faith.
Quick answers to what Philippine members most often ask about their data.
Now that you understand how your personal data is handled, you can create your free account knowing your information is protected and managed responsibly. The 6digits platform is built for Philippine players — mobile-friendly, locally supported, and committed to transparency.
Have more questions about data or account setup? Visit the FAQ page or review the Terms and Conditions for the full picture.